Terms of Service

Effective from 01.12.2019

Online Store

Tessa Roosa (Business ID 3012878-5) sells products to private persons. All prices shown include VAT. We reserve the right to price and delivery cost changes.

Placing an order

You can order products in the web store by placing products in the shopping basket and paying for them in the web store’s checkout. All customer information is handled confidentially. The contact information given when placing the order is not used for anything else but delivery of the order and for resolving issues with the order. When ordering from our web store you are expected to have acquainted yourself and committed yourself to the terms and conditions valid at the time of purchase.

Paying for your order

The payment service between vendors and consumers is offered by PayPal and Stripe in cooperation with banks and credit institutions. You as a consumer are not required to register or pay extra costs for using the payment services. All data transfer and money transactions are SSL secured meaning that no external party can see your personal information. Tessa Roosa will show as the recipient of the payment.

Payment options

You can pay with your credit card using Stripe, or your PayPal account using PayPal checkout. You can read more about the terms and conditions of each payment provider from their respective websites: PayPal, Stripe.

Order and payment confirmation

After a successful order an order confirmation will be sent to your email. To be able to receive your order and payment confirmation emails you are required to fill in your email address when placing an order.

Delivery

After purchasing a digital product you will receive one or more unique URLs to download your patterns and instructions from. The URLs will be displayed directly after purchase as well as emailed to you. They will also be available on your My Accounts page under the Downloads section.

Terms for product exchanges and returns

Digital products can not be returned or exchanged. If you are having problems with your order, please contact me directly and I’ll do my best to resolve the issue. 

Copyrights

All patterns on this site are for personal use only, you can sew the garments for yourself or as a gift for family or a friend. Copying or selling the patterns without permission is prohibited.